F.A.Q.

  • When is CUTCAM Launching?

    We will be shipping units FIRST to our backers on Indiegogo in May of 2023! Any additional orders will be “Pre-Orders”. Limited supplies last and shipping only to addresses within the USA for the moment.

  • Does CUTCAM work with both Apple and Android phones? What about tablets?

    Yes, the CUTCAM app will be available for both Apple and Android phones and tablets. However, due to the resolution and scaling differences, like with some apps, the experience may vary.

  • Can CUTCAM be without a Wi-Fi connection?

    CUTCAM has an integrated wireless card and can connect directly to your smartphone anywhere without cellular signal or Wi-Fi connection. Many of our users took CUTCAM outside to their lawn, or patio. CUTCAM affords you the flexibility of choosing any place to get that fresh haircut.

  • Can I give myself a perfect haircut the first time?

    Maybe if you’ve had practice without a CUTCAM We can only state that this is the easiest way to cut your own hair. Like any skill in life, learning to cut your own hair is a learning process. With guidance from a growing library of step-by-step tutorials of your favorite styles, we're confident you'll be a satisfied haircut DIY’er!

  • Can anyone use CUTCAM?

    CUTCAM requires a moderate amount of flexibility. You can test this easily by reaching around the back of your head and touching your ear on the opposite side. If you're able to do this, you will be able to use CUTCAM without any issue.

  • Is CUTCAM for women too?

    Yes, absolutely. We are currently working on creating more tutorials for women. Stay tuned!

  • What Is Your Return Policy?

    We take pride in our CUTCAM™ products and want you to be happy using them. All of our products carry a 30-day return policy. If you are not satisfied with a product you purchased from CUTCAM™, you can return it for a refund within 30 days of your receipt of the product. Create a return ship label here:

    Return Label

    All items must be returned in its entirety. We are unable to accept partial returns for individual products within a package.

    For products purchased from an authorized dealer, their return policy applies — please contact them directly for more information. To the extent allowed by applicable law, products purchased from an unauthorized retailer are not covered by our return policy.

  • Does CUTCAM record my voice, or video? Will it share my data?

    No, CUTCAM does NOT record, or listen to any sound through the app or the clipper. It does NOT have a microphone, or video capture capabilities like an action camera. Your smartphone, should you allow it, has the capability to screen record, or share video but that is not embedded in our app, or product. No, CUTCAM will not share any of your data to any companies. It simply streams the camera to your device and does not store any data on a server, or cloud storage like a video doorbell.